The Office of Patient Experience encompasses a variety of areas dedicated to enhancing the human experience in healthcare. Patient experience is defined as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care. Our team is committed to creating a welcoming, respectful, and supportive environment for every patient and family while partnering across the organization to promote compassionate, high-quality care.

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Patient Rights & Responsibilities

At UConn Health, patients are encouraged to be active, informed participants in their care. Patients receiving care, treatment, or services at any UConn Health facility, as well as their legal decision-makers, have specific rights and responsibilities.

All staff are encouraged to understand and promote these rights and responsibilities to support patient safety, mutual understanding, and respect.

To review the full list of patient rights and responsibilities, please visit Patient Rights & Responsibilities.